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PRIVACY POLICY

Privacy Policy

We commit to absolute security of customers' personal information according to the business's information protection policy and the provisions of Vietnamese law. Specifically:

1. Purpose of collecting personal information ​​- The above data collection includes: email, phone, customer address. This is mandatory information that members must provide for passing orders or to be contacted for facilitation of orders.

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2. Scope of information collection. This website uses the information provided by members to:

  • Provide services to members;

  • Send notifications about information exchange activities between members and administrators.

  • Prevent activities that destroy members' user accounts or impersonate members;

  • Contact and resolve with members in special cases.

  • Do not use members' personal information for purposes other than confirmation and contact related to transactions on the Website 

  • In case of legal requirements: We are responsible for cooperating to provide members' personal information when requested by judicial agencies including: Procuracy, court, police investigation agency related to any violation of the law by customers. In addition, no one has the right to infringe on members' personal information

 

3. Information storage time. The Member's personal data will be stored until there is a request for cancellation or the member logs in and cancels it. In all other cases, the member's personal information will be kept confidential on our server.

 

4. People or organizations that can access that information

  • Partners are service providers for us related to order fulfillment and are limited to the scope of necessary information as well as applying regulations to ensure security and confidentiality of personal information.

  • We use services from a third-party service provider to perform some related activities. At that time, the third party can access or process personal information in the process of providing those services. We require these third parties to comply with all relevant personal information protection laws and security requirements related to personal information.

  • Affiliated, co-operated, outsourced programs for the purposes stated on the Website and always apply personal information security requirements.

  • Legal requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.

  • Business transfer (if any): in the event of a merger, consolidation in whole or in part with another company, the buyer will have access to the information we store and maintain, including personal information.

 

5. Address of the information collection and management unit

 

6. Methods and tools for users to access and edit data:

  • Members have the right to send complaints about the disclosure of personal information to third parties to the Administrator of the Website. Upon receiving these responses, we will reconfirm the information, be responsible for answering the reasons and instructing members to restore and secure the information.

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